🧑‍💻 How to Get the Most From Your Doorstep Deliveries Online Account
Once your Doorstep Deliveries account is set up, managing your deliveries becomes quick, simple, and completely flexible. Whether you’re updating your regular order, booking a holiday, or checking your statements, everything you need is right at your fingertips.
Here’s a handy guide to help you get the most out of your online account.
📱 Signing In on a Mobile Device
Using your phone? It’s easy.
• Tap the three lines at the top of the screen
• Select SIGN IN
• Enter your login details
You’ll then arrive at your Welcome Page, where you’ll see a row of icons — each one gives you access to a different part of your account.
đź›’ Icon 1: Product List
This is where you can browse everything Doorstep Deliveries offers — milk, bread, eggs, bakery treats, and more.
• Tap any product to view details
• Click Add to order
• Choose whether you want it as a regular weekly item or a one‑off purchase
Perfect for topping up your order or trying something new.
đź“„ Icon 2: Statements
This section shows:
• All your invoices
• All payments you’ve made
• Your current balance
It’s a clear, simple way to keep track of your account at any time.
đź’ł Icon 3: Make a Payment
If you prefer to pay manually, this icon lets you make a secure online payment straight from your account.
📦 Icon 4: Your Orders
Here you can:
• View your current standing order
• Add new products
• Remove items
• Make changes for future deliveries
It’s the easiest way to keep your regular Doorstep Deliveries order just the way you like it.
🏖️ Icon 5: Book a Holiday
Going away?
• Tap Add Holiday
• Choose your stop date (the first day you’re away)
• Choose your restart date (the day you want deliveries to resume)
We’ll pause your deliveries automatically — no need to message or call.
⚙️ Managing Your Account Details
Tap the three lines again at the top of the screen, then click your name or URN (Unique Reference Number).
From here you can:
• Change your email address
• Update your password
• Register for monthly Direct Debit
• Authorise a card for automatic weekly payments
đź’ˇ Why Authorise a Card?
If you choose to authorise a card, your deliveries for the week are charged every Friday.
That means:
• No more remembering to go online to pay
• No more leaving cash out
• No more big bills building up
Just smooth, simple, automatic payments.
🧡 Designed to Make Life Easier
Your Doorstep Deliveries online account gives you full control over your deliveries — anytime, anywhere. Whether you’re updating your order, checking your balance, or pausing for a holiday, everything is just a tap away.
If you ever need help or have questions, our friendly team is always here to support you.
